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Service
MicroAge
Orland Park is an authorized A+ sevice center and authorized warranty
dealer for Apple Macintosh, Compaq, Hewlett Packard, Okidata, and Lexmark
computer systems, printers and monitors. We can also provide networking
solutions for local or wide area networks supporting Novell, Windows NT,
Cisco Systems and many others. For your business phone solutions, we install
and support products from Avaya Communication (Lucent Technologies).
For your
convenience, please feel free to use our online service request form:
Click Here
We
Offer...
- Computer
and Printer Repair
- Service
Contracts
- Warranty
Service
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- Networking
- Upgrades
- Preventative
Maintenance
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Basic
Onsite Rates
| Onsite
(Portal to Portal) |
$99.00
USD Per Hour |
Onsite
Service Contract (parts not included). Utilized for onsite hardware service
calls (one hour minimum), including PC and Macintosh systems. Portal to
portal travel is at no charge with the block of time option. Limited to
30-mile radius.
| 10
Hour Block of Time |
$1025.00
USD |
| 20
Hour Block of Time |
$1875.00
USD |
| 50
Hour Block of Time |
$4445.00
USD |
Basic
In-House Service Rates
| In-House
Service (Parts not included) |
$79.00
USD Per Hour |
| In-House
Software Install/Config. |
$125.00
USD Per Hour |
Monitor
Repair
Customer
will be notified if repairs fall under an additional "Up-charge". Up-charge
conditions include but are not limited to CRT, Flyback, Physical damage,
manufacturer specific parts. If customer elects not to have the monitor
repaired then a bench fee will be assessed at the rates of, $85.00 for
17" monitors and $115.00 for 19", 20" & 21" monitors. All "no problems
found" occurrences will be charged at the above mentioned bench fees.
Typical turnaround time is 7 to 10 days.
| 17"
Color Monitor |
$200.00
USD |
| 19",
20" and 21" Color Monitors |
$295.00
USD |
Call for
quotes on larger monitors.
Standard
Support
Utilized
for technical assistance, configuration and support issues.
| Phone
Support, Standalone (PHONE SUPPORT) |
$125.00
USD Per Hour |
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*Phone
support is billed in 15 minute increments. Rates are subject to change
any time without notice.
Call (800) 321-2850
or email info@maop.com to see what
we can make possible for your business.
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